Privacy Policy

Last updated: March 15, 2025

At HATOOTD, your privacy is important to us. This Privacy Policy explains how HATOOTD, operated by GOLDEN BRIGHTER LIMITED, collects, uses, and protects your personal information when you visit our website, browse our products, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect different types of information, including:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Payment-related information
  • Order details
  • Customer service communication records

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website interaction information

This information helps us improve website performance and provide a better shopping experience.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Confirm and manage purchases
  • Provide shipping updates
  • Respond to customer inquiries
  • Improve our products and services
  • Analyze website performance
  • Prevent fraudulent activities
  • Send relevant updates and promotional communications when permitted

Payment Information

Payments made through HATOOTD are processed securely through trusted third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers handle your payment information according to their own privacy policies and security standards.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember customer preferences
  • Improve website functionality
  • Understand visitor behavior
  • Provide relevant content

You may disable cookies through your browser settings, although some website functions may be affected.

Third-Party Services

We may work with trusted third-party service providers, including:

  • Payment processors
  • Shipping providers
  • Analytics providers
  • Website hosting services

These providers only access information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage method can guarantee complete security.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to your information
  • Requesting correction of inaccurate information
  • Requesting deletion of personal data
  • Managing marketing preferences

To exercise your rights, please contact us.

Contact Information

For questions regarding this Privacy Policy, please contact:

HATOOTD

Operated By: GOLDEN BRIGHTER LIMITED

Company Address:
RM 502C 5/F HO KING COMM CTR
2-16 FAYUEN ST
MONGKOK
KL HK

Email: service@hatootd.com