Shipping Policy

Last updated: March 15, 2025

At HATOOTD, we are committed to providing a smooth and reliable shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered after purchase.

Order Processing Time

After your order is successfully placed, our team will carefully prepare your items for shipment.

Orders are generally processed within:

Processing time: 1–3 business days

Please note that processing times may be extended during holidays, promotional periods, or times of high order volume.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

United States

Estimated delivery:
7–15 business days

Canada, United Kingdom, Europe, and Other International Locations

Estimated delivery:
10–20 business days

Delivery times are estimates and may vary depending on:

Shipping destination
Customs processing
Weather conditions
Carrier delays
Local delivery services

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow some time for tracking information to become available after shipment.

If you do not receive your shipping confirmation, please contact us at:

service@hatootd.com

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

Please carefully check:

Full name
Shipping address
Apartment/unit information
Postal code
Email address

If an incorrect address is provided and the package has already been shipped, additional shipping costs may apply for reshipping.

Delayed or Lost Packages

While HATOOTD works with trusted shipping partners, delays may occur due to circumstances outside our control.

Possible delays may include:

Carrier delays
Customs inspections
Weather conditions
Incorrect address information

If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

International Orders

For international orders, customers are responsible for understanding their local import regulations.

Any customs duties, taxes, or fees required by the destination country are the responsibility of the customer unless otherwise stated.

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